Meet our volunteers

From food collections to donations of essential items, meet the employees who’ve volunteered alongside their day-to-day duties to help those who need it most.

 Marie-Claire Duffy  Amy Dunn  Hussain Master  Nichola Fionda

Marie-Claire Duffy, a Train Manager, has been dropping off toiletries and snacks, donated by Avanti West Coast staff who are based out of Glasgow Central station, at Royal Alexandra Hospital in Paisley for NHS workers.

She said: “I’m really thankful to my colleagues who have made donations that are greatly needed by our NHS workers. The nurses were absolutely delighted with the donations of essential toiletries and snacks for their patients. I will continue to regularly drop-off donations, as I live nearby to the hospital and want to do my bit to help.”

 Amy Dunn, who works as a Customer Resolutions Adviser based in Birmingham, has volunteered via the Good SAM app to be a check in and chat volunteer calling those who are on their own.

She said: “Part of my role within CRC involves speaking to people on the phone so didn’t even hesitate. I am still working from home but just make the odd call here and there between working and looking after my two kids. It’s been brilliant and so rewarding.”

 As part of his volunteering for a local charity in Lancashire, Hussain Master, a Train Manager based at Preston, has delivered takeaway food to NHS workers at Royal Preston Hospital and surprise packages of essential items to local key workers.

He said: “Volunteering has given me a great opportunity to help others when they need it most. I feel blessed to be able to make a difference and it is so rewarding – especially when you see the expressions on people’s faces.”

  Nichola Fionda, Customer Service Assistant at London Euston, has signed up as an NHS click and chat responder, as well as helping with buying shopping and medicine for people in the local community.

She said: I joined the NHS volunteering scheme because I know what it feels like first-hand when you feel like there is no one to talk to and I want to help others.”

Taste buds missing their usual treats?

Some of our smaller suppliers have moved online to keep things ticking over, and they’d love to serve up some sweet treats direct to your doorstep. Take a look and see if anything takes your fancy.

Altham’s butchers provide our bacon and black pudding in First Class now sell a wide range of fresh meats online. Try their meat hamper for a selection of products.
Find out more here.

Change Please supply our coffee available on board all our services. Their award winning coffee is available online for you to enjoy at home.
Find out more here.

Forest Gin for locally brewed artisan Gin from Macclesfield, we serve this in our First Class lounge in Euston.
Find out more here.

Mrs Kirkham's cheese provide cheese for our First Class evening meal services. They offer a gift hamper online.
Find out more here.

Rubies in the rubble make our west coast apple chutney. They have a range of chutneys and pickles made from unwanted fruit & vegetables available to order online.
Find out more here.

Red Willow brewery in Macclesfield, who make our Tilting Ale, have a great range of beers online available to order.
Find out more here.