For us, safe travels is always top priority. During the Covid-19 pandemic, we’ve introduced extra safety measures to protect people travelling with us and acquired the Industry Standard mark to prove it. We’ve followed Government guidelines and put thorough processes in place to protect colleagues and customers by enhancing cleanliness and managing social distancing on trains and at stations.
You’ll be glad to know – we’re good to go.
So, if you’ve somewhere to be – you can count on us.
Our Safe Travels Pledge
We’re committed to making sure you can travel with confidence and have outlined our Safe Travels Pledge below:
We’re running more trains which means more room for social distancing onboard.
We’re cleaning more than ever with extra focus on touch points in stations and on trains.
Helping with hygiene
We’ve put more hand sanitisers in our stations to help you keep your hands clean.
Keeping you up to speed
We’ve added more signage, posters and guidance to keep you informed every step of the way.
Watch this video to find out more about some of the ways we're helping to keep you safe:
COVID-19 travel safety video