Traveller members: great news.
We'll be continuing the programme as Avanti Traveller. So keep an eye on your in-box. We'll be emailing you to invite you to register for Avanti Traveller and then we can pop your new membership pack in the post to you.
If you already have a Traveller journey booked, you can travel as normal. We'll be honouring all Virgin Trains Traveller bookings.
Serious about travel?
Join the club. If you’re a frequent passenger on our services, you could be eligible for our exclusive, invite-only Avanti Traveller club. It gives you access to great perks like free First Class weekend travel, priority parking at selected stations and more.
How to book free First Class tickets with Avanti Traveller
Once you've registered and received your new Avanti Traveller membership pack in the post, you'll be able to book tickets and enjoy the perks of Avanti Traveller. We'll explain how in your membership pack.
What are the perks of Avanti Traveller?
Free First Class travel on any weekend
You and a partner can enjoy free First Class travel on the weekends. Whether you’re shooting up to Scotland for a city break or hitting the the Lake District for some much needed r&r, get your trip off to a great start with our First Class service. Plus, kids can join you for as little as £10 each, and under fives travel absolutely free. Tickets are subject to availability and can be booked until 18:00 the day before travel.
When you’re an Avanti Traveller member, the First Class treatment doesn’t just apply to the train journey. Get priority parking at any stations across the Avanti West Coast network, so you’ll always have a parking space. Great for when you’re tight on time. Simply display your Traveller parking sticker in your vehicle and pay for your parking as you normally would.
You’ll always have a seat reservation on any Pendolino train to and from London Euston along the West Coast Mainline. Traveller members are given special priority seating in coach K of our First Class section. So, even when you’ve booked in a hurry, you’ll still end up sitting pretty.
Start the First Class experience early with complimentary drinks in our First Class Lounge at London Euston for you and your travelling companion. Show your Traveller card and First Class tickets when you arrive at the lounge and you can enjoy any drink (excluding champagne and premium spirits) on the house. Just try not to get too comfortable – you have a train to catch!
How to join Avanti Traveller
Like all the most exclusive clubs, Avanti Traveller is invitation-only, with our most frequent First Class passengers being granted access. We sign up new members each month, so if you book with us regularly through our website, you’ll have a good chance of getting invited. To give yourself the best chance of getting that coveted email, be sure to follow these steps…
-Always book your tickets through our website or app
-Make sure you are registered to receive emails from us, all our invites are sent through email
-Keep a close eye on your inbox
How to qualify for Avanti Traveller
If you’re one of our most frequent passengers and you book your tickets through our website or app, you will be invited to join Avanti Traveller. This means you can either:
Make the equivalent of eight First Class return journeys – so either eight return tickets, 16 single tickets or a mix, such as six returns and four singles. All journeys must be made within 90 consecutive days to qualify.
Spend at least £6,000 on First Class or Standard tickets over the course of 12 months.
Journeys booked for another person do not qualify for Avanti Traveller. All journeys must be travelled by the same person to qualify for Traveller membership.
Which train tickets qualify?
You’ll need to take a required amount on train tickets in a 12-month period to qualify:
First Class anytime return tickets at a value of £100 or more
First Class anytime single tickets at a value of £50 or more
Advance First Class single tickets worth £70 or more
First Class or Standard tickets worth at least £6,000
All journeys must be made with Avanti West Coast on the West Coast Mainline. They should be booked separately from other train operators.
We invite new members every month from customers who meet our criteria. If you qualify, you’ll get an email from us inviting you to join Avanti Traveller on the 15th of the following month. If the 15th falls on a weekend, invitations will be sent on the next Monday.
Let us keep in touch
If you’ve opted out of receiving email communications from us, we’ll be unable to invite you to join Avanti Traveller, so make sure you’re opted into our emails. If you’d like to change your email preferences, you can do so in the ‘My Account’ section of our website.
If you’re a season ticket holder
You may be able to qualify for Avanti Traveller. Season tickets can only be purchased at stations, but we invite season ticket holders to apply for Avanti Traveller membership online.
You must hold a valid First Class season ticket worth:
£3,000 or more for a 3 month season ticket
£4,000 or more for a 6 month season ticket
£7,000 or more for an annual season ticket
You will need to scan a copy of your season ticket and your National Rail photo card, then send them to us at Avanti Traveller, PO Box 100, Blackburn, BB1 3BW.
Avanti West Coast reserves the right to invite frequent customers at our own discretion. Terms & Conditions apply.
Booking free First Class leisure travel
You can book your tickets online or call our dedicated Avanti Traveller booking team on 0345 30 50 100. Lines are open from 08:00 to 18:00 Monday to Friday. Please be sure to have your membership details on hand when you call.
Contact the Avanti Traveller team
Call our Avanti Traveller Membership services team on 0370 950 0960 (lines are open 09:00 to 17:00 Monday to Friday).
Write to Avanti Traveller, PO Box 100, Blackburn, BB1 3BW.
Lost or broken cards
We can help. Call our Avanti Traveller Membership services team on 0870 9500 960 (lines are open 09:00 to 17:00 Monday to Friday).