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Glasgow Central disruption

Glasgow Central’s high level platforms (where Avanti West Coast trains run) remain closed with no trains able to run due to the impact of the nearby fire. Until at least the end of Tuesday 17 March, Avanti West Coast trains will start and end at Motherwell, which you can reach using ScotRail services from Glasgow Central low level station (now reopened) or nearby stations.

The majority of our trains between Scotland and London are able to run normally to/from Motherwell and Edinburgh. Our other routes, such as to Manchester, Liverpool, Birmingham, and North Wales are unaffected by this disruption. We'll provide more information as soon as we can on the potential reopening of the high level station.

What are my ticket options?

  • Connections to Motherwell are available with ScotRail. You can use your existing ticket at no extra cost from Glasgow Central low level, or the neighbouring stations of Anderston and Argyle Street, to catch a direct train to Motherwell. From there, Avanti West Coast trains are running to and from London. Please allow extra time for your journey and check before you travel at the link below.
  • You can also use your existing ticket at no extra cost on ScotRail services between Glasgow Queen Street and Edinburgh, with onward journeys south available from Edinburgh.
  • Avanti West Coast tickets dated 8-19 March can be used at no extra cost on any Avanti West Coast train on the same route until the end of Thursday 19 March.
  • No longer wish to travel? Due to the disruption, your unused ticket is eligible for a full refund (no admin fee). Claim your refund from where you bought your ticket.
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Find out if there's any disruption to your train below

Whether it's delayed, cancelled or busy, we'll let you know. We'll also share the status of our onboard facilities, like catering and accessible toilets.

Cancellations to services at Glasgow Central
Due to a fire on property near the railway at Glasgow Central all lines are blocked.
Impact:
Train services running to and from this station may be cancelled, delayed by up to 60 minutes or terminated at and started back from Motherwell. Glasgow Central will not be served. Disruption is expected until the end of the day on 17/03/26.
Customer Advice:
No trains running to / from Glasgow Central check before you travel
No trains will be running to and from Glasgow Central due to an emergency services incident at the station on Sunday 8 March.
An amended train service will run to Preston, Carlisle and Motherwell, enabling customers to connect with trains to Edinburgh and local services to the Glasgow area. Customers are strongly encouraged to check before they travel.
Any customers with tickets dated 8-19 March can be used at no extra cost on any Avanti West Coast service on the same route until the end of Thursday 19 March. Alternatively, if you abandoned your journey as a result of the disruption you can claim a fee-free refund from where you bought your ticket.'
You can use your ticket on the following train companies at no extra cost:
ScotRail between Glasgow Queen St and Edinburgh in both directions
ScotRail between Motherwell and Argyle St in both directions
ScotRail between Motherwell and Anderston in both directions
ScotRail between Glasgow Central Low Level and Motherwell in both directions.
Cross Country between Birmingham and Edinburgh in both directions
TransPennine Express between Preston and Edinburgh in both directions (mutual)
Additional Information:
We're really sorry if this affects you and your journey today.
If your journey's delayed 15 minutes or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk
If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's delayed or cancelled, you can request a full refund from where you bought your ticket.
Disruption may also be affecting other train companies. Check the status of all routes and operators online here.
06:03 Wolverhampton to London Euston due 07:57
06:03 Wolverhampton to London Euston due 07:57 will be cancelled.
This is due to a fault with the signalling system.
Additional Information:
What are my travel options?
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
07:04 Crewe to Birmingham New Street due 07:57
07:04 Crewe to Birmingham New Street due 07:57 will be cancelled.
This is due to a fault with the signalling system.
Additional Information:
What are my travel options?
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.
07:40 Liverpool Lime Street to London Euston due 10:03
07:40 Liverpool Lime Street to London Euston due 10:03 will be cancelled.
This is due to a fault with the signalling system.
Additional Information:
What are my travel options?
Your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train's cancelled, you can request a full refund from where you bought your ticket.
If you still travelled but your train arrives 15 minutes late or more, you can claim compensation at delayrepay.avantiwestcoast.co.uk.

Track My Train

Whether you want to know what platform your train will arrive at, or it’s slightly delayed and you want to know when it’ll arrive, our app and website will always keep you updated, allowing you to track your train.
Simply enter your journey details into our train tracking tool either on the Avanti app or website to find out everything you need to know about the status of your train. We’ll keep you updated with live train departures and expected arrival times so you can better plan your journey.
You’ll also be able to see in advance whether there are any disruptions or delays to your train, so you’ll know ahead of time. Delays don’t often happen but sometimes they’re unavoidable, so our live train status tool ensures you’re prepared. With our train tracker, you can also find out what platform your train is expected to arrive at, so you can be ready to hop on board and find your seat as soon as the train pulls into the station. 
Whether you’re travelling to Glasgow, London, or somewhere in between, track your train for all of the latest travel updates to ensure you have a stress-free, comfortable journey.

Download our app

Make train travel even easier with the Avanti West Coast app. The app is your best travel companion, enabling you to do everything from booking tickets to tracking your train on the go. You can make seat reservations on the app, no matter whether you’re booking an Advance ticket or taking a spontaneous trip - either way, we’ll ensure you’re sitting in your favourite seat for your journey. What’s more, you can download mobile tickets directly onto your phone so you don’t need to carry paper tickets. Just show your phone at the ticket barrier, then jump aboard for stress-free travel. And, of course, you can track your train on the app with real-time travel updates, so you’ll always be up to date with the latest information about your train journey.

 

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