Introducing our new and improved Seat Picker
with a whole range of features
(and more still to come).
Here you'll find information on booking a seat reservation and how to amend your seat reservation after you've bought your ticket.
Reserve your favourite seat
Whether you love stretching your legs in an aisle seat, watching the world go by at the window, or getting on with some work at a table, our Seat Picker allows you to choose your favourite railway seat. Tailor your train journey to your preferences when you book directly with Avanti West Coast either via our app or website.
How to reserve a seat
After booking your tickets you have a wide selection of preferences. These include choosing the direction you’d like to face in, whether it be an aisle or window seat or the choice of wanting a plug socket, table seat or easy access to a toilet. You can also choose a quiet coach if you’d like peace and quiet on your journey.
Download our app
Download the Avanti West Coast App for quick and easy train bookings, wherever you are. You can make seat reservations on the app, whether you’re planning a trip in advance or taking a spontaneous journey. What’s more, you can download mobile tickets directly onto your phone, so you don’t need to print or carry paper tickets. Simply show your phone at the ticket barrier then jump on the train and relax for a stress-free journey.
How to amend your seat reservation at avantiwestcoast.co.uk
Decided you want to change your seat?
Want to have a different view, need to be nearer a plug socket, want to be closer to the shop? Here's how:*
Essential information when amending your seat
after you've purchased your ticket "T's & C's"
You can change your seat via our seat picker after you have purchased your ticket but:
You must choose a seat on the same train.
You must have booked direct with us via our website or app.
You must have booked an Off-Peak or Anytime ticket type – seat amendments aren’t currently available for Advance tickets.
You must have selected for your ticket to be delivered as an Eticket (not printed at the station).
You must not have booked an Open return*
Once you have chosen your new seat please be aware you will receive a new Eticket and the previous ticket will no longer be valid.
*Sorry, at this time you won't be able to change your seat reservation via our website if you have bought an open return. We are working to make sure this feature is available as soon as possible.
Can I Reserve a Train Seat After Booking?
Want to know how to book train seats online? You’re in the right place. It’s easy to reserve a train seat online when you book your tickets through either our website or the Avanti app. If you’re booking an Advance ticket, available up to 12 weeks in advance of your travel date, you’ll be automatically given a seat reservation when you book online. With our other train tickets, you’ll be asked whether you want to reserve a seat.
Then you simply need to let us know whether you prefer a forward or backward facing seat, whether you require a plug socket and other preferences such as whether you’d like a window or aisle seat. Once you’ve entered your preferences, we’ll allocate you a seat that best matches what you’re looking for, and you’re ready to ride in comfort!
Can I change my train seat reservation?
If you’ve booked a seat on one of our trains and need to change it for any reason, you might be wondering “can I change my train seat reservation?”. The answer is yes - it’s easy to change train seat reservations with Avanti. If you booked through the app, you can change your reservation in your account, or you can log into your account on the website (please see instructions above).
Can I pick a seat on the Avanti West Coast app?
When you book in advance on the Avanti West Coast app, you can book a seat reservation for free. For Advance ticket booking, you’ll automatically be given a seat reservation - all you need to do is enter your preferences during the booking process, such as whether you want a window or aisle seat, need to sit at a table, or easy access to a toilet.
For other ticket types such as Anytime and Off-Peak you’ll be given the option of whether you want to make a reservation or not. Download our train seatbooking appto choose your seat - with the added bonus of simply showing your ticket on the app to board the train with ease, rather than printing off physical tickets.
Do I have to prebook a seat?
You don’t need to pre-book an Avanti seat for your journey, but pre-booking your seat on the train takes away any stress, leaving you to sit back, relax and enjoy the journey. You can simply board the train and find an available seat, but these may be in short supply during peak times. It’s quick and easy to make a seat reservation when you book your ticket on the app or website, and you can even choose your seating preferences to ensure you secure your favourite spot on the train.
That means there’s no risk of disappointment if you show up for your train and someone’s already reserved your favourite seat. All our Advance tickets booked on our website or app automatically come with a seat reservation, and Anytime and Off-Peak ticket bookings will give the option of booking a seat in case you don’t want to be tied down to a particular train.
Do I need to book a seat for my child?
Here at Avanti West Coast, we offer free train travel for little ones under the age of five. That means you don’t need to book a ticket for them - but it also means that they won’t have a seat reservation. To ensure your child gets a seat on the train, it’s a good idea to arrive early.
Alternatively, you can buy achild ticket for the train to ensure they have a guaranteed seat. All children up to the age of 15 benefit from discounted tickets, so you’ll still be getting a great rate on your little one’s train travel, whilst also taking away the stress of looking for a seat when you board the train.
How do I find my train seat?
We make it as easy as possible to find your train seat on your Avanti West Coast journey, so you can quickly find your seat, before sitting back to enjoy the journey in comfort and style. Your ticket reservation will outline your carriage and seat number.
When you get to your train platform, just look out for the carriage numbers on the side of the train, and seat numbers are above the seats. If you want to find out exactly where you’re sitting in advance, you can take a look at ourseating plansfor both our Super Voyager and Pendolino trains.
How do I know if I already have a reserved seat?
When you book an Advance ticket for an Avanti train, seat reservations come as standard. Whether you book online, through the app, at a ticket office or over the phone, we’ll automatically book a seat for you free of charge. For Anytime and Off-Peak tickets, you’ll be given the option to reserve a ticket.
Sometimes we may not be able to reserve a seat for you, for example, for short journeys or for train journeys that are booked more than 12 weeks in advance. Your tickets are still valid without a reservation and you can sit in any free seat in First or Standard class, depending on your ticket type. You can check whether you already have a reservation by taking a look at your ticket, confirmation email, or by giving us a call.
How to Reserve a Seat?
It’s easy to make a train seat reservation with Avanti West Coast. You can make a train seat booking when you book your tickets, either on our app or on our website, including your preferences like whether you’d like to sit at a table, in a window or aisle seat, and whether you want to sit in a window or aisle seat.
Is it free to pick a seat?
It’s free to pick a seat when making your Avanti seat reservation. We all have our favourite seats on the train, whether that’s a table with a plug socket to allow you to get on with work, or a seat in the quiet coach so you can sit back and relax.
Why pick a seat?
Picking a seat means you get to sit exactly where you want on the train - perfect if you’re going on a long journey. Our Seat Picker allows you to ensure you get your train seat preference for your journey. If you’re travelling in a group with friends and family, you’ll be able to select seats that allow you to sit together, or if you need easy access to a toilet, you can opt for a seat that’s located in the same carriage as one.
Alternatively, you might need a table and plug socket to allow you to send a few emails, or beside the window so you can spend the time watching the world go by. Whatever your seating preference, the Seat Picker ensures you get your ideal seat.