Punctuality and performance

We know that time is precious and when you book your travel through us, you’re trusting us to value your time as much as you do. That’s why we do everything in our power to make sure our trains run punctually. We now also provide a range of useful information to show you exactly how punctual our trains are.

Right on time

Try as we might, we can’t always stop delays on our services, but we’ll always do everything we can to minimise them. Because we want you to experience as little disruption as possible, we work in partnership with Network Rail and other train providers to limit the number of delays across all of our routes.

Our punctuality infographics show you the whole picture, giving you information on how likely your train is to be on time or early, as well as whether it might be running late.

Service punctuality

Service punctuality for all services April 2024

P2501 Punctuality data

Late at destination breakdown

Late at destination breakdown April 2024

30 min train delay graph

Service punctuality - Moving annual average

Service punctuality for all services, moving annual average April 2023 - April 2024 

P2501 Moving Annual Average graph

Service cancellations breakdown

Cancellation P Codes graph 

All trains shown in the ‘Services Removed from the Plan’ section were removed from the plan for 24th April by Network Rail, following an issue affecting the overhead line at Kings Langley which limited the amount of trains that could travel through the area.


Punctuality of Avanti West Coast services

View our performance data between 1 - 27 April 2024

Find out more