Travelling with a bike
Bikes and travel go hand in hand, whether you’re cycle commuting for part of your journey or heading further afield for an active weekend away. Taking bikes on trains has never been easier, with bike reservations making it a breeze. It’s free to make a reservation, and you’ll have a stress-free journey without worrying about how to get your bike to your destination and back.
How To Book a Bike Reservation
The easiest way to book your bike reservation - and the best way of guaranteeing your space - is to do so when you book your train ticket. When you’re booking your ticket, either on the website or app, you can choose to reserve a bike space under ‘travel extras’. If you need to print your bike reservation, you’ll need to visit the ticket office before you board your train.
Alternatively, if you’ve already booked a ticket, you can give us a call on 0345 528 0253 - select option 5 to speak to our team who can add a reservation to your ticket. You may also be able to book a space for your bike when you arrive at the station, but they’re very limited so we can’t guarantee a space at short notice.
Please be aware:
Ensure you have an easy, stress-free journey with these tips:
- You must be at the barriers at least 10 minutes before your trains departure time so you can board the train with your bike.
- You will need to print off your bike reservation before you board the train. If you are unable to print your bike reservation, please speak to a member of staff.
- If your chosen train is cancelled you will need to visit the ticket office to re-book a bike reservation for the next available service.
- If you a travelling with a small childs bike (children aged 5 and below) you will NOT require a bike reservation.
- Find out where the cycle carriage is Coach A. Our trains have a dedicated cycle carriage, so ask a member of platform staff where it is so you can be sure to board the train in the right place.
- Loading your bike: you’ll need to be let into the cycle area to store your bike, so let staff know you have a booking and they’ll help you aboard.
- Speak to the Train Manager when you board the train and let them know what station you’re getting off at. They’ll arrange for someone to help offload your bike from the cycle area when you arrive at your station.
You won’t be able to wait in the cycle area during your journey.
Storing Your Bike at the Train Station
Are you a regular cycle commuter, or need to leave your bike at the station when you travel? You can sign up to use our Bike Hubs at Rugby, Coventry, Birmingham International and Preston stations. They’re fully enclosed secure spaces with 24-hour key fob access and have CCTV monitoring for added security. There are 200 spaces at each station, and some even offer bike hire and maintenance to make it even easier to get around on two wheels.
It’s just £5 to join our Bike Hubs. Simply let us know your name, email address and show some ID and we’ll provide you with a Bike Hub fob so you can start storing your bike in the station straight away.