How we handle complaints
We take customer complaints seriously.
You'll get an email in the next few minutes with a link to reset your password.
If the email doesn't arrive in the next few minutes:
You'll get an email in the next few minutes with a link to reset your password.
If the email doesn't arrive in the next few minutes:
At this time our call centre is experiencing a high number of calls. This means that you may have to wait longer than normal to speak to a member of our team. Instead, you can find relevant information via our Help and Support portal here:
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