Anytime tickets

The easiest way to get your ticket is as an e-ticket. You can save this to your device and have it on hand ready for our staff or barriers at the station. But, if needs be, there are other ways of getting your ticket. Find out more here.

We’ll always offer you an e-ticket where possible, but not all tickets can be sent digitally. If you’re travelling with a train company who doesn’t use e-tickets or you’ve added a travel extra like a bike reservation, you’ll need to collect your paper ticket from the station.

Your ticket will be accepted on one of the two Avanti West Coast services immediately before or immediately after your booked train.

Your seat reservation can't be carried over to another service, but we have unreserved coaches on all our trains to help you find a seat.

If a cancellation means you no longer want to travel, your unused ticket is eligible for a full refund.

Yes, unused Anytime tickets are refundable for a fee. Find out more on our Refunds page.

Seat reservations will be offered where available. We’ll let you know if you have a reservation (and give you the option to change it) at the review stage of your booking.

If you booked to travel with Avanti West Coast on our website or app, find out how to change your seat reservation here.

Anytime tickets have no time restrictions and can be used at any time on the route and date(s) you’ve chosen.

Anytime tickets have flexibility built in, so you can already take any train on the route and date(s) you’ve chosen. If you need to change something more, it’s best to refund your original ticket and rebook. Find out more on our Refunds page.

Break of journey is allowed on selected routes. You can pause and resume your journey at stations on the route between the start and end point of your ticket.