Liverpool Lime Street

Liverpool Lime Street station
Lime Street
Liverpool
L1 1JD

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Liverpool Lime Street at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Cycle Storage Availability
Step Free Access
Toilets
WiFi
Onward Travel

Liverpool Lime Street Station

Accessibility and mobility access
- Accessible Public Telephones
  
  Situated on main concourse opposite Northern's Travel Centre
- Accessible Taxis
  
  Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number.
- Accessible Ticket Machines
  
  There are eight accessible ticket machines at the station located on the station concourse.
- Customer Help Points
  
  There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park.
- Height Adjusted Ticket Office Counter
  Yes
- Impaired Mobility Set Down
  
  Assistance is available to and from platforms
- Induction Loop
  Yes
- National Key Toilets
  
  The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one.
- Ramp For Train Access
  Yes
- Staff Help Available
  
  Monday to Sunday – 24 hours
  
  Liverpool Lime Street Mobility Team are available: -
  - Monday - Saturday 07:00 - 22:00
  - Sunday 08:00 - 22:00
  THERE IS NO CHARGE FOR THIS SERVICE.
  A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance.
- Step Free Access
- Wheelchairs Available
  Yes
Buying / collecting tickets
- Penalty Fares
  NR
- Prepurchase Collection
  Yes
- Smartcard notes
  
  Walrus cards and local Saveaway only. For more information Click here.
- Smartcards issued at this station
  Yes
- Smartcard validators
  No
- Staffing Level
  Fulltime
- Ticket Machine
  Yes
- Ticket Office
  
  Sunday – 07:15 to 23:05
  Monday to Friday – 05:00 to 23:38
  Saturday – 05:00 to 23:38
  
  The travel centre which provides travel information is also located on the concourse
Getting to / from the station
- Car Park
  
  Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street - 280 spaces
  Accessible spaces: 25
  
  Monday to Sunday – 24 hours
  
  Url: http://www.apcoa.co.uk
- Cycle Storage Availability
  
  Storage Space: 52
  Storage Shelter: Yes
  Cctv: true
  Note:
  There are 2 areas at Liverpool Lime Street station where you can lock up your bike, Lord Nelson Street and Skelhorne Street. They are the only 2 places you are permitted to leave your bike at the station.
  
  Type: Racks
  Storage location:
  Alongside station entrance
- Onward Travel
  
  'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside
  Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station.
  Not all buses are accessible
  Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at www.plusbus.info
- Rail Replacement Services
  
  Rail replacement services depart at the Bus stop on Skelhorne Street, near the Tesco Express. L3 5GA.
- Taxi Rank
  
  The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance.
Station Facilities
- Customer Service
  
  Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41.
- Lost Property
  
  Monday to Friday – 09:00 to 17:30
  
  Operator Name: Excess Baggage Company
  Telephone Number: 0330 024 0215
  Url: https://www.nationalrail.co.uk/
- Refreshment Facilities
  
  Various retail establishments are present on Liverpool Lime Street station to purchase refreshments.
- Toilets
  
  Male and Female toilets located on the station concourse by Lord Nelson street entrance
- Waiting Room
  
  Located on main concourse
  
  Monday – 05:00 to 21:00
  Tuesday – 05:00 to 21:00
  Wednesday – 05:00 to 21:00
  Thursday – 05:00 to 21:00
  Friday – 05:00 to 21:00
  Saturday – 05:00 to 21:00
  Sunday – 07:00 to 21:00
- WiFi
  
  WiFi hot spots around Liverpool Lime Street station

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Station Accessibility Liverpool Lime Street Railway Station

“Liverpool Lime Street has been the city's gateway for generations and remains one of the easiest ways to access Liverpool's key business districts. The waterfront, convention venues and Liverpool Waters can be reached on foot or via frequent local transport links.” - Lisa Owen, Convention Bureau Manager at Liverpool Convention Bureau

Step-free access: Liverpool Lime Street is a Category A station, with step-free access to all platforms. Lifts are available throughout the station.
Passenger Assistance: Passenger Assistance meeting points are available, with station staff on hand 24 hours a day.
Accessible facilities: Accessible toilets and Changing Places facilities are available at the station.
Passenger information: Announcements are provided throughout the station, alongside customer information screens and an induction loop. Tactile warnings are also provided on all platforms in use.
Ticket machines: Ticket machines are available at the station.
Drop-off and parking: A drop-off and pick-up point is available. The station has 280 parking spaces, but National Rail currently lists no dedicated accessible parking spaces.

Frequently Asked Questions

Travel Advice for getting to Lime Street Station in Liverpool

“Step outside the station and take a moment to orientate yourself. You'll find helpful visitor information and great coffee nearby before continuing your journey.” - Lisa Owen, Convention Bureau Manager at Liverpool Convention Bureau

Useful information for an easy journey and links to our most popular routes:

Find out if our planned engineering works will affect your journey.
Cancelling or changing a ticket is possible for some ticket types in advance of travel.
You may be able to get a refund or compensation for delays to your journey.
Off-Peak tickets are valid outside usual travel hours - learn more about our ticket types here.
If you need help, we’re available 24/7 on Twitter.
Download printable timetables.

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For more details about the station facilities, ticket office opening times, transport links and more, search below.
Alternatively, search for your next station destination below.

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Liverpool Lime Street

Liverpool Lime Street at a glance

Liverpool Lime Street Station

Accessible Public Telephones

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Height Adjusted Ticket Office Counter

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

Penalty Fares

Prepurchase Collection

Smartcard notes

Smartcards issued at this station

Smartcard validators

Staffing Level

Ticket Machine

Ticket Office

Car Park

Cycle Storage Availability

Onward Travel

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Refreshment Facilities

Toilets

Waiting Room

WiFi

Get around town for less with PlusBus

Station Accessibility Liverpool Lime Street Railway Station

Frequently Asked Questions

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Travel Advice for getting to Lime Street Station in Liverpool

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