Turbo is skating across the West Coast Mainline and waiting for you!

1. This activation is live between 00.01 on 15 September and 23.59 on 31 October 2025. After this date the competition webpage will be closed and no further prizes will be attainable through the competition ‘scratch to win’ mechanic.
2. Customers entering this competition must have a registered account with Avanti West Coast. Registration is free and is subject to Avanti West Coast’s standard account terms. Customers will be able to register at the point of entering the competition to participate.
3. Customers may only enter the competition once per account. Attempts to return to the competition webpage after a completed visit will be denied and an error message will be displayed. Any queries please contact our Customer Resolution team. 
4. Prizes are not guaranteed per entry.
5. Avanti West Coast and West Coast Partnership Development staff are not eligible to enter or win prizes. Entrants must be a UK resident.
6. Prize range includes: entry into a prize pool to win a destination trip along the Avanti West Coast route; a free onboard hot drink; a free lounge pass to the London Euston First Class lounge; a 10% off your next journey coupon; a Turbo keyring; a Turbo plush toy. Specific terms apply to each prize. Further information on these prizes is below. Prizes are subject to availability and may be substituted with items of equal value if unavailable.
7. Free onboard hot drink – this is a one-time only offer and will be sent to you via email upon scratching this prize. This offer is valid for use within one year of receipt of theprize notification email. No cash alternative is available. To claim your free hot drink, present your unique barcode to Avanti staff in the onboard shop. You may only claim one hot drink per voucher. All hot drinks listed on the onboard shop menu are included but subject to availability. This offer is not available on our At Seat Ordering Service. Offer is valid on Avanti West Coast trains only.
8. Free First Class Lounge pass – this is valid for a one-time use at London Euston and remains valid for one year from the date of issue. Access to the lounge is subject to capacity and availability. Lounge passes do not guarantee entry and are granted on a first-come, first-served basis. For details on the Euston First Class Lounge opening times and more, visit https://www.avantiwestcoast.co.uk/travel-information/onboard/first-class/first-class-lounges. The pass will be emailed to customers and must be presented at the lounge entrance for redemption. The pass is only valid when used in conjunction with a valid ticket for travel with Avanti West Coast trains only, and is non-transferable.
9. 10% Off Your Next Journey – this 10% discount is a one-time only offer that will be emailed to customers that win the prize. The discount is valid for two Advance tickets (or one return journey) only on Avanti West Coast operated services in Standard Class, Standard Premium Class and First Class. Customers must use the voucher and the booking must be made within 6 months of the date of the email. The tripbooked using the discount code can be taken at any time following a valid booking (i.e. within the eligible 6 month period). No cash alternative is available. Advanced tickets terms and conditions apply. Journeys must be purchased via avantiwestcoast.co.uk or the Avanti West Coast mobile app. Journeys purchased through station ticket offices, ticket machines or third parties are excluded. The 10% discount excludes Season Tickets and may not be used for bookings in conjunction with other offers or discounts issued by Avanti West Coast.
10. Turbo Keyring and Plush Toy – these are physical prizes that will only be sent to customers that enter their full address information in the fields provided on the competition pages. If eligible, one item shall be sent per customer. Both available prizes are for ages 3+. Prizes will be distributed via a third party handler and will be shipped within 14 days of entry. Prizes will be sent via Evri and tracked to ensure delivery. Avanti West Coast bears no responsibility for lost or misplaced items and cannot accept returns for mis-deliveries. No cash alternative is available and prizes have no resell value.
11. Destination Prizes – entrants into this prize will go into a prize draw which will be drawn at the end of the activation, after 31 October. Winning customers will be notified via email and have 7 days to respond in order to receive details of how to redeem their prize. Full terms and conditions for each destination prize supplier will be made available on the competition webpage and must be reviewed prior to prize redemption. Destination prizes are supported with free train tickets for either two adults or a family of up to four, as specified against the destination list below. Train tickets are valid for redemption only on Avanti West Coast operated services and must be redeemed within one year of the prize notification date. Any travel required outside of the Avanti West Coast network will be the full responsibility of the winning customers, including travel in and around the destination for the duration of the prize. All winners must abide by destination supplier’s terms and conditions and codes of conduct. Avanti West Coast bears no responsibility in the event of unfulfilled prizes.
12. By entering this competition, customers consent to the processing of their personal data for the purposes of administering the promotion. Data will be handled in accordance with Avanti West Coast’s Privacy Policy.
13. Avanti West Coast reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.
14. These terms and conditions shall be governed by English law, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
15. The promoter is First Trenitalia WCR Ltd, company number 10349442, registered at 8^th Floor, The Point, 37 North Wharf Road, London W2 1AF

Hyatt London 

Voucher Validity

1. The voucher is valid for a two-night stay in a Deluxe Room with City View for up to two guests. The stay needs to fall within a Friday or Sunday night plus an extra day.
2. Valid for stay dates before 31.08.2026

Booking Requirements

1. All bookings must be made directly with the hotel’s Sales Department.
2. Bookings are subject to availability and must be arranged in advance to avoid disappointment.
3. The voucher code must be provided at the time of booking and presented upon check-in.
4. The voucher is redeemable only once and cannot be exchanged for cash or combined with any other offer.

Inclusions

1. 2-night stay on Thursday & Friday or Friday & Saturday or Saturday & Sunday or Sunday & Monday
2. Breakfast for up to two guests at Pocket Square Skyline Bar &  Terrace.
3. Two signature arrival cocktails or mocktails at Pocket Square Skyline Bar & Terrace.
4. 25% food & beverage discount on additional spend in both Sotto Cucina & Bar and Pocket Square Skyline Bar & Terrace.
5. Complimentary welcome amenities, including 2x bottled water, Wi-Fi, and 24-hour gym access.

Exclusions & Limitations

1. Not valid on special event dates. Please contact the hotel for more details.
2. Blackout dates applicable: March 13th -16th 2026, London Marathon 23rd -25th April, Wimbledon July 1st -15th.
3. No extensions will be granted beyond the stated expiry date.

Frameless

London Eye High Tea

1. Two full rotations on the London Eye - a one-hour experience.
2. Valid for 2x standard Afternoon Tea’s. Does not include prosecco
3. Excludes entry on selected peak dates including Valentines Day, Christmas, School Holidays, Bank Holidays and during shutdown (5th-18th January 2026). The London Eye reserves the right to restrict further dates.
4. The prize must be redeemed within 12 months.
5. This competition is open to UK resident individuals aged 18 years or older.
6. The prize is non-refundable and non-transferable. Tickets cannot be exchanged for any other experience or for monetary value.
7. London Eye T&Cs can be found here: https://www.londoneye.com/security-privacy/terms-conditions/
8. The Promoter of this competition is Merlin Entertainments Limited, a global entertainments company, with its principal office at: Link House, 25 West St, Poole BH15 1LD
9. Employees of Merlin Entertainments and their family members are not eligible to win this competition.

Hilton London Metropole

Baytree Hotel

Prize is for 2 people, subject to availability and not Christmas or New Year.

Penderyn Distillery

Terms and Conditions apply.

Toboggan

Children under aged 4 cannot ride. Children aged between 4-7 years must ride with an adult aged 16 and over. Children over the age of 8 must ride on their own. The Toboggan cannot operate in wet weather or darkness. Call before you arrive to avoid any disappointment.

Erskine Arms/Y Capel

Prize is for 2 people. No cash alternatives.

Bike Hire

Terms and Conditions apply.

Overnight One Night Stay for Two Guests in a Top Floor Suite, with Breakfast. Valid from 1st Jan – 31st March 2026 for 2 people. 

Race Across the World Experience is subject to the hotel having availability.

1. Stay is valid Sunday – Friday nights.
2. Stay is subject to availability at the time of booking.
3. Spa and swimming pool is adults only.
4. Valid for 12 months

1. The ticket is valid for 12 months from the date of issue./li>
2. It covers one complete Family River Explorer Cruise./li>
3. Admits 2 adults and up to 3 children (aged 15 or under).

Valid for 1 year from the date of issue.

Voucher Terms and Conditions apply, please click here to view

Terms and Conditions apply.

Tickets will be subject to availability

The Avanti x Chester Zoo family ticket giveaway opens at 00:00 on 15 September 2026 and closes 00:00 on 31 October. Late or incomplete entries will be disqualified. Open to all residents of the UK aged 18 years and over, except employees of Avanti and its group of companies and Chester Zoo (The North of England Zoological Society). Entries limited to one per household regardless of the form of entry. Use of automated devices or methods of submission are not valid forms of entry. There will be 1 winner in total entitled to one family ticket to Chester Zoo (two adults and two children, value £132, and valid for 12 months). The winner will be randomly drawn from all valid entries received and shall be notified by the Chester Zoo by email within 5 days of the closing date and will be required to supply details of a UK delivery address. If a winner has not responded after 14 days, an alternative winner will be drawn. Chester Zoo will deliver the prize. Avanti and Chester Zoo reserve the right to substitute any product with an alternative product of equivalent value. The prize is non-transferable and non-refundable. There is no cash alternative. Void where prohibited. By taking part in this competition, you agree to be bound by these terms and conditions, the competition rules at: https://www.avantiwestcoast.co.uk/turbo-scratch-to-win and collection of personal data in accordance with Chester Zoo’s privacy policy and Avanti’s privacy policy.