Hartford

Station Accessibility

• This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street.
• There are tactile warnings on all platforms.
• The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
• Announcements are made both visually and audibly.
• There is space in front of the ticket machine to manoeuvre a wheelchair, The controls may be at a suitable height for some people.
• The drop-off and/or pick-up point is on the same side of the road as the station. The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing. This is a combined drop-off and pick-up point. There is space for more than 5 vehicles to drop-off and/or pick-up. There is no Help Point close to the drop-off and/or pick-up point".
• There is/are 5 accessible bay(s) available at this car parking location. The car park bays measure less than 2.4 metres x 4.8 metres. Ramps cannot be deployed from the rear or side of a vehicle. There is no Help Point close to the accessible parking.

Travel Advice

Useful information for an easy journey and links to our most popular routes:

• Find out if our planned engineering works will affect your journey.
• Cancelling or changing a ticket is possible for some ticket types in advance of travel.
• You may be able to get a refund or compensation for delays to your journey.
• Off-Peak tickets are valid outside usual travel hours - learn more about our ticket types here.
• If you need help, we’re available 24/7 on Twitter.
• Download printable timetables.