At-Seat Order

We're delighted to roll out At-Seat Order across all our trains.

Order food and drink from the comfort of your seat.

You'll get to handpick your refreshments from your device and get your goodies delivered direct to your seat! *
Simply log in to your free onboard WiFi and start scrolling the selection of train snacks.

*You can also click and collect if you’re onboard a Pendolino service. 

Order here

At-Seat Order

Choose food and drink from the comfort of your seat.

Find out more

Onboard Shop Menu

Check out what food and drinks we have onboard.

Find out more
At-Seat Order ts and cs


What is At-Seat Order?
Can I choose to click and collect my order or deliver to my seat?
Can I choose when I collect my order?
Can I choose when I have my order delivered?
Can I give feedback on my At-Seat Order?
Can I pay for my order on collection/delivery?
How do I know the order I've placed has been received?
How do I know if At-Seat Order is on my train?
How do I order through At-Seat Order?
I ordered a delivery and my order has not arrived?
What happens if there is a problem with my order after I have received it?
Where do I collect my order from if I choose click and collect?