Our Customer Report

Read our latest Customer Report

This is your chance to catch up on how we’re performing and our plans for the future, including a brand-new fleet of trains. You can also see how we’ve addressed the feedback we receive. We’re always ready to listen to what you have to say.


Customer Report

Here is our latest report. Take some time to read it through and see for yourself how our customers’ needs are at the heart of everything we do.

Download and view