Customer Report
Here is our latest report. Take some time to read it through and see for yourself how our customers’ needs are at the heart of everything we do.
- Ticket types
- Railcards
- Ways to save
- Group travel
- Getting your ticket
- Upgrade your ticket
- Download our app
- Club Avanti Membership
- Avanti Business
- Advance
- Anytime
- Off-Peak
- Season Tickets
- Child Train Tickets
- Family Train Tickets
- First Class
- Standard Premium
- Standard Class
- Upgrade to Standard Premium or First Class
- 16-17 Saver Railcard
- 26-30 Railcard
- Family & Friends Railcard
- Senior Railcard
- Two Together Railcard
- Disabled Persons Railcard
- Jobcentre Plus Railcard
- Avanti VIP
- School Groups
- TV production and film crew travel
- MICE (Meetings, Conferences & Events)
- Celebrations
- Group Travel Form
- Our routes
- Our destinations
- Stadiums
- Airports
- Our stations
- Travel Inspiration
- Feel good travel
- Feel Good Field Trips
- Day trips & events
- Our route map
- Manchester to London
- London to Manchester
- London to Glasgow
- Glasgow to London
- Liverpool to London
- London to Liverpool
- Birmingham to London
- Trains to Bangor
- Trains to Birmingham
- Trains to Blackpool
- Trains to Carlisle
- Trains to Chester
- Trains to Colwyn Bay
- Trains to Coventry
- Trains to Crewe
- Trains to Edinburgh
- Trains to Flint
- Anfield Stadium
- Celtic Park Stadium
- Emirates Stadium
- Etihad Stadium
- Murrayfield Stadium
- Old Trafford Stadium
- St. Andrews Stadium
- Stamford Bridge Stadium
- Tottenham Hotspur Stadium
- Wembley Stadium
- Trains to Aberdeen Airport
- Trains to Birmingham International Airport
- Trains to Bournemouth Airport
- Trains to Bristol Airport
- Trains to Cardiff Airport
- Trains to East Midlands Airport
- Trains to Edinburgh Airport
- Trains to Exeter Airport
- Trains to Gatwick Airport
- Trains to Glasgow Airport
- Birmingham International
- Glasgow Central
- Birmingham New Street
- Manchester Piccadilly station information
- Blackpool North
- Carlisle
- Chester
- Liverpool Lime Street
- Colwyn Bay
- Coventry
- Discover Birmingham
- Discover Chester
- Discover Coventry
- Discover Edinburgh
- Discover the Lake District
- Discover Liverpool
- Discover London
- Discover Manchester
- Trains to the Aira Force Waterfall
- Trains to Alton Towers
- Trains to The Ashes
- Trains to BBC Gardeners' World Live
- Trains to the Bangor Music Festival
- Trains to The Beatles Story Liverpool
- Trains to the Birmingham Jazz & Blues Festival
- Trains to Rewind Festival
- Trains to Birmingham Comedy Club
- Trains to Birmingham Mela
- Plan your Journey
- Onboard
- Station Information
- Live Train Status
- Strike information
- Travel updates and disruption
- Christmas travel
- Live Train Times
- Timetables
- Planned engineering work
- Parking
- Taxis
- Passenger Assist
- Accessibility hub
- Dealing with delays
- First Class
- Standard Premium
- Standard Class
- Food & drinks
- Seat Picker
- WiFi
- Pets
- Luggage
- Bikes
- About our trains
- London Euston Station
- Crewe Station
- Manchester Piccadilly Station
- Oxenholme Lake District Station
- Glasgow Central Station
- Liverpool Lime Street Station
- Birmingham New Street Station
- Birmingham International Station
- Coventry Station
- Lancaster Station
- History of Trains in the UK
- Train Performance
- Rail Infrastructure and Network
- Train Culture
- Trains Today & Tomorrow
- UK Locomotives
- Railway Timeline
- Race the Rails
- The History of Avanti Trains
- Who Invented the Steam Train?
- Famous Women in Rail
- The History of the Royal Train
- Stockton and Darlington Railway
- Top UK Railway Museums
- Exploring the Railway Pioneers
- How Food on Trains Has Changed
- Making Tracks: How Rail Spread Internationally
- How Industrial Relations Shaped the Railway
- Britain’s Old Railway Routes
- The Train Network Through Time
- Train Departure Boards Through The Years
- Train Timetables Through The Years
- History of the Underground
- Historic Train Station Architecture in the UK
- How Train Stations Have Changed Over Time
- Exploring Accessible Trains Over Time
- Rail Safety Improvements Over Time
- Up & Coming Women in Avanti Careers
- Community Rail Connecting Communities
- Disused Railway Line Walking Trails
- How UK Trains Compare to Trains Abroad
- The Best Train Movies Set on Rails
- Top 8 Famous Train Spotters
- The Top Railway Enthusiast Forums
- The UK's Best Model Railway Exhibitions
- Travelling on First Class Trains
- Writing Rail Books as a Railway Writer
- Model Trains
- The Future of Rail
- An Exploration of Future Trains
- How Many Trains Are There in the UK?
- Eco-Friendly Transportation & The Planet
- Exploring UK Rail Electrification
- Exploring Type 1 Locomotives
- Exploring Type 2 Locomotives
- Exploring Type 3 Locomotives
- Exploring Type 4 Locomotives
- Exploring Type 5 Locomotives
- Exploring UK Locomotives: Miscellaneous
- Where Can I Ride a Steam Train?
